Fit guarantee & returns

Our whole promise is that the part fits. So the return policy is built around that one thing.

The fit guarantee

If we call a part a match for your model and it does not fit, we pay the return — send it back and we refund in full or ship the correct part, your choice. You don't eat shipping for our match being wrong.

Standard returns

30 days, unused and in original packaging, for any reason — full refund to your original payment.
Opened but doesn't fit (a model we matched) — covered by the fit guarantee above; return shipping is on us.
Changed your mind, opened — filters are consumables; opened non-defective items are assessed case by case. Email us, we're reasonable.

How to start

Email support@partfit.com with your order number and your device model. A human replies — usually same day. Refunds post within 5–7 business days of the return being received.

This maps to our structured return policy (hasMerchantReturnPolicy) on the live store so machines and people read the same promise.